How to Fix Facebook Notifications Not Loading

If your Facebook notifications aren’t working correctly, follow these steps to fix the problem.

Notification that your Facebook app has stopped working? If so, it’s extremely frustrating because you won’t know what’s going on with your friends on the platform. There are many reasons why the Facebook app for iPhone and Android isn’t sending you notifications. You can adjust a few options here and there on your phone and in the app to get Facebook notifications again.


Below are various solutions to fix your Facebook notifications not working on Android and iOS.

1. Check your Internet connection

The first reason why you are not receiving Facebook notifications is due to poor Internet connection. You may be out of range of the Wi-Fi signal or the Internet may be down.

Open Settings on your smartphone and go to Wi-Fi. Select the network you usually connect to. Once connected, a blue check mark will appear next to the name. If the internet isn’t working, you may see No network available. On Android, open Settings and search for Wi-Fi, then select the first option.

The steps to check Internet connection on Android will vary depending on your Android version and device model.

4 images Install iOS WiFi connected Android WiFi Settings Internet is connected

You can test Wi-Fi speed using a free website to confirm its functionality. Try restarting your router to fix any Internet problems. If that doesn’t work, contact your Internet service provider for a solution.

You can also switch from Wi-Fi to mobile data and establish an Internet connection. Make sure you have an active data plan. Once your internet connection is stable, you will be able to receive Facebook notifications.

2. Turn off Do Not Disturb and Airplane Mode

Your phone’s notification settings could be the reason why you’re not receiving notifications. Do Not Disturb or Airplane Mode can be enabled.

Turn off both modes on your iOS or Android phone. For iPhone X and later, swipe down from the bottom right of the screen. For iPhone 8 Plus and below, you need to swipe up from the bottom. If it says On in your Focus toggle, tap it to turn it off. Also, turn off Airplane Mode if enabled by tapping the Airplane icon.

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2 images iPhone focus mode iPhone Do Not Disturb Mode

On Android, swipe the screen down from the top and tap to turn off Flight/Airplane, Focus, and Do Not Disturb modes. You’ll know they’re activated if they have a color.

2 images Airplane mode turned off Do Not Disturb and Focus turned off

3. Check permissions to notify Facebook

Another reason why you may not be receiving notifications is that you may not have granted the necessary permissions after logging into Facebook for the first time. To allow Facebook to send notifications on your iOS device:

  1. Go to Settings and navigate to Facebook.
  2. Check Notifications to confirm if they are off or not.
  3. Turn Allow Notifications back on.

3 images Search Facebook in iPhone settings Facebook notifications in iPhone settings Allow notifications to Facebook

You can also turn on Time-Sensitive Notifications on your iPhone for urgent content.

For Android devices, follow these steps:

  1. Go to Settings and select Apps.
  2. Search Facebook and tap Notifications.
  3. Toggle the Show Notifications button to enable Facebook notifications.

3 images Update Android software Facebook Archive Turn on Show notifications

4. Check Facebook notification settings

Your Facebook account also has a Notifications section which may be the cause of the alert not loading. You can change the settings and resolve the issue.

On your iOS device, follow these steps:

  1. Open your Facebook app and select Menu from the bottom right of the screen.
  2. Scroll down and tap Settings & Privacy > Settings.
  3. Scroll down to Options then tap Notifications. This section contains all your rights and how to receive notifications from the app.
  4. If the Mute push notifications toggle is enabled, tap it and turn it off. You’ll get a pop-up notification that notifications are no longer muted.

4 images Facebook menu Install the Facebook application facebook-settings-privacy-section-ios Option to mute push notifications

On Android, follow these steps to turn on Facebook notifications:

  1. Tap your profile photo at the top right.
  2. Scroll down and tap Settings & Privacy > Settings.
  3. In the Options section, tap Notifications.
  4. On the next page, scroll down to the Where you get notifications section and tap Push.
  5. Make sure the Turn off push notifications option is disabled while the rest are enabled.
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4 images Facebook menu on Android Set up a private page on Facebook Android Notification settings on Facebook Android Enabled push notifications on Facebook's Android app

If you’re not receiving Facebook notifications because you turned off the app’s notification delivery feature in your phone’s Settings app, you’ll instead see the option to Turn on push notifications when you tap Push. Tap Enable Push Notifications and on the next page, allow Facebook to send notifications.

The Facebook app will load all pending alerts as soon as you refresh.

5. Restart your phone

Restarting your phone can significantly improve its performance as the memory is cleared.

After your phone restarts, wait for all apps to load properly before scrolling or swiping. Connect to the network you often use. Once connected, open the Facebook app and refresh notifications.

All Facebook notifications will appear on your phone.

6. Clear Facebook app cache

Sometimes the app crashes when there is a buffering problem. Deleting stored files usually fixes this.

To clear the Facebook cache on your iOS device:

  1. Open Settings and go to General.
  2. Tap iPhone Storage to check current memory consumption.
  3. Scroll down until you see Facebook and open it.
  4. Select Offload apps to delete unnecessary files.
  5. Reinstall the application again.

3 images Update iPhone software Check iPhone capacity Reduced Facebook application download

If you have an Android device, follow these steps:

  1. Go to Settings and select Apps.
  2. Then, search for Facebook and go to Storage.
  3. Tap Clear cache.

3 images Update Android software Facebook Archive Clear Facebook cache

7. Update the Facebook app on iOS or Android

Sometimes, older versions of apps may have glitches and bugs that have been fixed in newer versions. If you’re using an older version of Facebook, this may cause notifications to not load properly.

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Go to the Play Store or App Store and search for Facebook. If there’s an update due, you’ll see an Update button. If not, it means the Facebook app has been updated.

2 images Open Facebook Open Facebook on Android device

8. Update your Android or iPhone

Phone updates are not only battery drainers but also take up storage space on your phone. There are many reasons why you need to update your iPhone or Android device. From bug fixes to faster processing, updates come with plenty of perks.

To update your iPhone, go to Settings, open General, and tap Software Update. If a download is available, tap Download and install. Your device will download and install any available updates and require a Restart.

2 images Update iPhone software Update your iPhone

To update your Android device, go to your device Settings. Scroll down to Software Update and tap Download and Install. If a software update is available, you’ll have the option to Update your phone.

3 images Update Android software Click Download and install The software has been updated

Fixes in your phone’s system can help fix Facebook notifications not loading.

9. Reinstall Facebook on your smartphone

If nothing seems to work, try reinstalling the app. Delete Facebook from your phone. When you reinstall Facebook, a fresh start may resolve the issue of notifications not loading.

Fix your Facebook notifications with simple steps

If you don’t receive Facebook notifications, it doesn’t mean your social network has abandoned you. In fact, there may be a problem with the device, the internet or the software.

We’ve developed the most practical methods to resolve issues related to notifications on the Facebook app. Make sure there is an active internet connection. Also, update your device and apps to the latest versions.

You should start receiving notifications by trying the methods listed above. If not, it may be an error on Facebook’s part. In that case, contact the Facebook Help Center for further assistance.

Categories: Tips & Tricks

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