Samsung is a well-known consumer electronics company that has been around for more than 80 years. Headquartered in Japan, this technology group manufactures a wide range of products. One of the subcategories of this product is home appliances, including washing machines. Samsung sells 2-in-1, top- and front-load washing machines, all with warranties. Please review Samsung’s warranty options and coverage after your base warranty expires.
Most Samsung washing machines come with a basic one-year warranty. These warranties vary depending on the brand and model of the product in question, and all warranties are valid only for products purchased and used worldwide. Samsung washing machine error 4C (4E) indicates that the washing machine has detected a problem with the water supply. The most common cause of this error is a clogged or bent water supply hose.
What does the warranty cover?
If the washing machine fails within the warranty period specified in the agreement, Samsung will replace, repair or refund the purchase price, depending on the condition of the damage. Samsung washing machine models support the following types of component errors:
1. Engine.
2. Pump.
3. Washing machine belt.
4. Seals and washers.
5. Fuser thermal fuse.
Upon repair or replacement, damaged parts become the property of Samsung and must be returned to Samsung. All parts or products remaining in the original warranty remain covered by the 90-day warranty or accept the remainder of the original warranty, whichever remains.
The limited warranty covers defects in materials and workmanship discovered through normal non-commercial use of the equipment.
What is not covered by the warranty?
Samsung’s Basic and Limited Warranty, valid upon repair, excludes problems caused by the following:
1. The power supply voltage is flickering, flickering, the electrical wires in the house are broken.
2. Damage incurred during transportation, transportation and installation.
3. Use under conditions not specified by the manufacturer.
4. Change the device (repair or part replacement) or serial number.
5. Damage to the case.
6. There is “catastrophic” damage.
7. Use equipment, systems, utilities, services, parts, consumables, accessories, installations, external wiring, or connectors not provided or approved by Samsung.
8. Incorrect installation and non-compliance with the operating instructions.
9. Incidents caused by pests and diseases.
Samsung Basic Warranty Terms
Samsung’s warranty begins on the date of product purchase and is valid for one year. Not all Samsung washing machines have the same parts. For example, you can purchase a 2-in-1 model that has a different engine type than the preloaded PowerFoam model. The warranties for these two types of motors may vary. This must be taken into account when purchasing, installing and operating.
Types of Samsung Washing Machine Problems You Need to Know
After studying the warranty rules, you should carefully study the most common breakdowns and problems that occur in Samsung washing machines.
Check correct water connection
If the washing machine shows the error code nF, you need to make sure that the water supply is connected correctly. It is imperative to check the hot and cold water supply faucet. Washing machines often require full opening of the water supply tap. Make sure the valves are fully open.
Check the garbage filter
If your Samsung washing machine is equipped with a debris filter, cleaning the filter may display the error code nF. Find the debris filter access cap and check the black rubber exhaust. The white drain plug needs to be removed from the faucet and drained into an empty bucket. Then remove the debris filter by turning it clockwise and pulling it out. The final step is to clean the filter with soap and water and put it back in the washing machine.
Check washing machine door
Some Samsung washing machines will not supply water if the door is not closed tightly. The door switch (front loader) or lid switch (top loader) notifies the control panel or timer to refill the washer once the door is closed properly. If the door does not close properly, the door lock may need to be replaced.
If the door closes properly, it may indicate a faulty door switch or lid. The sensor may falsely notify the control panel or timer that the door is not closed. The continuity of the door switch or lid can be checked with a multimeter (continuous power path) to determine if replacement is needed. In other words, you need to make sure that all contacts are working properly.
Check the inlet pipes
Sometimes the water supply hoses are bent or bent, resulting in the error code nF. The washing machine may have been pushed too close to the wall which could cause the problem. Straighten the faucet if it restricts the water supply to the washing machine.
Clean the water filter
Most Samsung brand washing machines have a filter that connects the water supply hose to the washing machine. A clogged filter can cause an nF error. To check the filters at the water inlet, you need to turn off the water and unplug the water supply hoses from the washing machine. Then you need to find the filters and check if they are clogged. Pliers can be used to remove the filter depending on the model. Then you need to rinse the filters with water with a brush.
Correctly connect two water inlet points
Washing machines need water from two points of entry (usually labeled “hot” and “cold”) in order for the washing machine to function properly. Even when using a washing machine with only cold water, the hot water entry point still requires water supply. The washing machine may have enough water to wash the clothes, but because there is no water supply to both entry points, the washing machine displays the error code nF. To solve this problem, a separator should be attached to the washing machine and water supply hose to separate water through both inlet points.
Check the water pressure level
Samsung washing machines require a certain pressure. If the water pressure is lower than specified, the washing machine will not receive enough water, hence the error code nF. Water pressure can be checked by turning off the water and disconnecting the water pipes. Then put the water pipes in an empty container and turn on the water. There must be a strong and continuous flow of water.
Check the water supply valve
The water supply valve may have a faulty solenoid. When the washing machine starts a wash cycle, voltage is applied to the water supply valve, which opens, allowing water to enter the drum. Over time, the solenoid coils inside the intake valve can fail. The solenoid coils can be checked for open circuit with a multimeter (continuous power path or not). If the coil integrity test is negative, the water supply valve must be replaced.
Faucet accessibility will depend on your washing machine model. On front-loading washing machines, the inlet valve can be accessed by removing the top of the washer. The cover can be removed by turning the screws on the back of the washing machine. When using a top load washing machine, you will have to remove the control panel, remove the washing machine cover. Make sure to turn off the power, turn off the water before repairing the washing machine.
A couple of concluding words
Based on the above information, you can determine if there is any fault in your Samsung washing machine and clearly understand what needs to be done in such situations. You should contact the company representative and describe the situation that has arisen to receive instructions on further actions.
Also read- 7 things to look for in a whirlpool washer
Let the article source The Most Common Mistakes in Samsung Washing Machines of website c3kienthuyhp.edu.vn/en/
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